Here are answers to frequently asked questions.

How much do you charge for proofreading?

Proofreading Puppy has the lowest rates in the market – just $0.02 cents a word.

What industries do you serve?

We have specialists experienced in proofreading academic, business, legal, medical, media, nonprofits, and others.

What formats do you proofread and edit?

We can proofread files in the following formats: (doc, docx, txt)

How do I submit my document?

Simply upload your files directly to Proofreading Puppy, using our submission panel.

How will I receive my proofread and edited document?

After your file has been proofread and doubled-checked by another proofreader/editor, you’ll receive an email with a download link.

How long does it take?

We have the fastest delivery time of any proofreading service. Most documents can be proofread and edited in 1 to 2 days.

You can also select our SuperFast Service, which cuts delivery time in half and comes with a small upcharge.

Delivery time depends on the size and complexity of the document. Larger or more complex documents may take longer to proofread and edit. Specifically, for documents over 5,000, please allow an extra day for every additional 5,000 words.

Who does the proofreading and editing?

We have the most expert team of professional proofreaders and editors available anywhere. All must have a minimum of 5 years of professional experience, and they must undergo our rigorous training and testing program.

How do you make sure your proofreading and editing are accurate?

We assign 2 proofreaders/editors to each project. To ensure accuracy, the second one proofreads and edits the work of the first one. So all documents are double-checked. In addition, all work is overseen by a project manager, who is a senior proofreader and editor.

Do you have a satisfaction guarantee?

Yes. We guarantee the accuracy of our work or we’ll proofread the document again at no extra cost – and your next proofreading/editing job of the same length will be done FREE.

How do you protect my information and privacy?

We take your privacy seriously and protect it with state-of-the-art encryption. We're also happy to sign a non-disclosure agreement before beginning work on your document. Your credit card information is encrypted and securely transmitted to the credit card processor / bank and is not stored on our servers.